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227
CO - Contractual ObligationDocumentation
Denial Code CO-227: Information Missing - Returned
What Does Code 227 Mean?
Information requested from patient/provider was not provided or not provided timely. Claim is returned for additional information.
Group Code CO (Contractual Obligation): The provider has agreed to accept the payer's determination. The patient is generally not responsible for this amount.
Why Does This Happen?
Payer requested additional information that was not submitted within the deadline.
How to Resolve It
- 1Gather the requested information immediately
- 2Resubmit with all required documentation
- 3Note future deadlines to prevent recurrence
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