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131
CO - Contractual ObligationPayment Adjustment
Denial Code CO-131: Claim-Specific Negotiated Discount
What Does Code 131 Mean?
Claim-specific negotiated discount. The payment reflects a negotiated rate for this particular claim.
Group Code CO (Contractual Obligation): The provider has agreed to accept the payer's determination. The patient is generally not responsible for this amount.
Why Does This Happen?
Single case agreement or out-of-network negotiated rate applied.
How to Resolve It
- 1Verify the negotiated rate matches your agreement
- 2If incorrect, dispute with the reference number of the agreement
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