P2P Call Guide

How to Win a P2P Call for Epidural Steroid Injection Denied by MA Plans

Payer-specific strategy, medical necessity arguments, and the exact phrases to use when Medicare Advantage denies Epidural Steroid Injection (CPT 62322, 62323, 64483).

Why MA Plans Denies Epidural Steroid Injection

Exceeds frequency limit (usually 3 per year per region)

Conservative therapy not documented

Prior injection did not provide documented relief

Know Medicare Advantage's Criteria

Medicare Advantage plans must cover all services covered by Original Medicare (CMS NCDs and LCDs) but may require prior auth. Plans use various criteria including InterQual, MCG, and proprietary guidelines.

Key policies to know:

  • Must cover all services covered by Original Medicare
  • Can require prior authorization not required by Original Medicare
  • CMS NCDs and LCDs serve as coverage floor
  • Organization determinations must be issued within 14 days (72 hours for expedited)

Building Your Medical Necessity Argument

Document radicular symptoms correlating with imaging

Note percentage and duration of relief from prior injection

Show failure of oral medications and PT

Reference imaging confirming nerve compression at the targeted level

P2P Call Tips for MA Plans

Cite the relevant CMS NCD or LCD -- MA plans cannot deny what Medicare covers

If the service has a CMS NCD, that trumps the MA plan's internal criteria

Reference CMS regulations on MA coverage obligations

Request expedited determination if clinical urgency exists

Guidelines to Reference

  • ASIPP Guidelines for Interventional Pain Management
  • NASS Coverage Recommendations for ESI

Relevant CPT Codes

CPT 62322CPT 62323CPT 64483

Specialty: Pain Management / Anesthesiology

Want the full strategy?

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