P2P Call Guide

How to Win a P2P Call for Knee Arthroscopy Denied by MA Plans

Payer-specific strategy, medical necessity arguments, and the exact phrases to use when Medicare Advantage denies Knee Arthroscopy (CPT 29881, 29880, 29876).

Why MA Plans Denies Knee Arthroscopy

Degenerative meniscal tear in patient over 40

Conservative therapy not exhausted

Imaging does not support mechanical symptoms

Know Medicare Advantage's Criteria

Medicare Advantage plans must cover all services covered by Original Medicare (CMS NCDs and LCDs) but may require prior auth. Plans use various criteria including InterQual, MCG, and proprietary guidelines.

Key policies to know:

  • Must cover all services covered by Original Medicare
  • Can require prior authorization not required by Original Medicare
  • CMS NCDs and LCDs serve as coverage floor
  • Organization determinations must be issued within 14 days (72 hours for expedited)

Building Your Medical Necessity Argument

Document mechanical symptoms (locking, catching, giving way)

Distinguish traumatic from degenerative tear

Note failure of 3+ months conservative management

Reference MRI findings showing displaced meniscal fragment

P2P Call Tips for MA Plans

Cite the relevant CMS NCD or LCD -- MA plans cannot deny what Medicare covers

If the service has a CMS NCD, that trumps the MA plan's internal criteria

Reference CMS regulations on MA coverage obligations

Request expedited determination if clinical urgency exists

Guidelines to Reference

  • AAOS Clinical Practice Guidelines for Knee Arthroscopy
  • AIM Specialty Health MSK Guidelines

Relevant CPT Codes

CPT 29881CPT 29880CPT 29876

Specialty: Orthopedics

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