P2P Call Guide

How to Win a P2P Call for Knee Arthroscopy Denied by Anthem BCBS

Payer-specific strategy, medical necessity arguments, and the exact phrases to use when Anthem / Blue Cross Blue Shield denies Knee Arthroscopy (CPT 29881, 29880, 29876).

Why Anthem BCBS Denies Knee Arthroscopy

Degenerative meniscal tear in patient over 40

Conservative therapy not exhausted

Imaging does not support mechanical symptoms

Know Anthem / Blue Cross Blue Shield's Criteria

Anthem uses their own Clinical UM Guidelines and AIM Specialty Health for imaging. Medical policy numbers are publicly searchable.

Key policies to know:

  • AIM Specialty Health manages imaging prior auth
  • Clinical UM Guidelines searchable at anthem.com/provider
  • Known for strict imaging prior auth requirements
  • Uses evidence-based medicine approach with published policies

Building Your Medical Necessity Argument

Document mechanical symptoms (locking, catching, giving way)

Distinguish traumatic from degenerative tear

Note failure of 3+ months conservative management

Reference MRI findings showing displaced meniscal fragment

P2P Call Tips for Anthem BCBS

Reference specific Anthem Clinical UM Guideline by policy number

For imaging, address AIM criteria specifically

Anthem medical directors appreciate evidence-based arguments

Cite specific clinical criteria being met from their own policy

Guidelines to Reference

  • AAOS Clinical Practice Guidelines for Knee Arthroscopy
  • AIM Specialty Health MSK Guidelines

Relevant CPT Codes

CPT 29881CPT 29880CPT 29876

Specialty: Orthopedics

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