P2P Call Guide

How to Win a P2P Call for CT Abdomen and Pelvis Denied by Anthem BCBS

Payer-specific strategy, medical necessity arguments, and the exact phrases to use when Anthem / Blue Cross Blue Shield denies CT Abdomen and Pelvis (CPT 74177, 74178, 74176).

Why Anthem BCBS Denies CT Abdomen and Pelvis

Prior imaging not performed first (ultrasound, X-ray)

Diagnosis does not support advanced imaging

Duplicate study within short timeframe

Know Anthem / Blue Cross Blue Shield's Criteria

Anthem uses their own Clinical UM Guidelines and AIM Specialty Health for imaging. Medical policy numbers are publicly searchable.

Key policies to know:

  • AIM Specialty Health manages imaging prior auth
  • Clinical UM Guidelines searchable at anthem.com/provider
  • Known for strict imaging prior auth requirements
  • Uses evidence-based medicine approach with published policies

Building Your Medical Necessity Argument

Document why less invasive imaging is insufficient

Note acute clinical findings requiring CT

Reference abnormal lab values or physical exam findings

Cite clinical suspicion for specific pathology (abscess, mass, obstruction)

P2P Call Tips for Anthem BCBS

Reference specific Anthem Clinical UM Guideline by policy number

For imaging, address AIM criteria specifically

Anthem medical directors appreciate evidence-based arguments

Cite specific clinical criteria being met from their own policy

Guidelines to Reference

  • ACR Appropriateness Criteria
  • Choosing Wisely Recommendations for Abdominal Imaging

Relevant CPT Codes

CPT 74177CPT 74178CPT 74176

Specialty: Internal Medicine / Emergency Medicine

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