P2P Call Guide

How to Win a P2P Call for Cardiac Catheterization Denied by UHC

Payer-specific strategy, medical necessity arguments, and the exact phrases to use when UnitedHealthcare denies Cardiac Catheterization (CPT 93458, 93459, 93460).

Why UHC Denies Cardiac Catheterization

Non-invasive testing not completed first

Stress test results do not meet threshold for catheterization

Stable angina without high-risk features

Know UnitedHealthcare's Criteria

UHC uses InterQual criteria and their own Clinical UM Guidelines (CG series). Medical directors are typically accessible for P2P within 5 business days.

Key policies to know:

  • Requires eviCore for MSK and advanced imaging prior auth
  • Clinical UM Guidelines (CG series) are publicly available online
  • Prior auth through Optum/UHG portal
  • Known for strict step therapy requirements on biologics

UHC's Specific Approach to Cardiac Catheterization

Applicable Policy

UHC Clinical UM Guideline CG-CARD-15 (Cardiac Catheterization)

How UHC Typically Denies This

UHC requires a positive non-invasive stress test with specific high-risk findings or acute coronary syndrome presentation. Stable angina without high-risk stress test findings is commonly denied.

Your Strategy for This Payer

Lead with the stress test results and quantify the ischemic burden. UHC responds to ACC/AHA Appropriate Use Criteria -- if your case maps to an 'appropriate' rating, cite the specific AUC scenario number.

Key Phrase to Use on the Call

"This patient has [specific stress test findings] representing [quantified ischemic burden], which maps to ACC/AHA Appropriate Use Criteria scenario [number] rated as 'Appropriate' for diagnostic catheterization."

Building Your Medical Necessity Argument

Reference positive stress test with specific findings

Document unstable symptoms or acute coronary syndrome presentation

Note high-risk features on non-invasive testing

Cite Duke Treadmill Score or imaging results supporting catheterization

P2P Call Tips for UHC

Reference UHC's own Clinical UM Guideline number (e.g., CG-SURG-71)

UHC medical directors respond well to InterQual criteria language

Be specific about which InterQual subset applies

Have the CG policy number ready -- shows you've done your homework

Guidelines to Reference

  • ACC/AHA Guidelines for Coronary Revascularization
  • ACCF Appropriate Use Criteria for Coronary Cath

Relevant CPT Codes

CPT 93458CPT 93459CPT 93460

Specialty: Cardiology

Want the full strategy?

The P2P Playbook covers payer-specific approaches for Cardiac Catheterization denied by UHC -- plus 15 denial objections with word-for-word responses, what reviewers are actually thinking, and the 60-second prep framework. Written by a medical director who reviewed cases for major payers.

Get The P2P Playbook -- $39

Get a personalized P2P script in 60 seconds

Enter your specific case details and our AI generates a structured prep script tailored to UHC's criteria.

More Cardiac Catheterization P2P Guides

More UHC P2P Guides